Updated: October 25, 2026
| Name | Document360 2.0 |
| Overview | Document360 is an AI-driven knowledge base platform designed to assist teams in creating, sharing, and efficiently managing various types of documentation, including product manuals, standard operating procedures (SOPs), and wikis. The platform comes equipped with advanced functionalities, including a cutting-edge editor, a category management system, and analytical tools that cater to the needs of content creators and technical writers. Document360 allows users to tailor their knowledge base, develop user manuals, tutorials, and release notes, thereby improving customer support and enhancing user onboarding experiences. Teams can organize product-strategy and market-research documentation alongside FAQs, troubleshooting guides, and API documentation. Analytics help assess use of the knowledge base; AI-assisted content still requires editorial review. |
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| Pricing | Document360 currently quotes pricing for each configuration rather than publishing four flat monthly tiers. Team accounts, workspaces, languages, security requirements, privacy settings and AI Premium Suite usage affect the quote. The official project guide still describes a 14-day free trial for each new project, followed by a separate subscription. Confirm included features, add-ons and commercial terms with the provider. See current pricing and the project trial guide. |
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| App available? | Web-based knowledge base portal and reader-facing site, with an API for integrations. Check the current documentation for supported access and integration requirements. |
Sources: Product website; Configuration-based pricing; Project trial guide; Product documentation; API support; Terms.
Image context: The existing image shows an earlier public Document360 homepage and portal preview. It identifies the product, not a current price quote or a hands-on test; its capture date is unavailable.
