Name Document360 2.0
Overview Document360 is an AI-driven knowledge base platform designed to assist teams in creating, sharing, and efficiently managing various types of documentation, including product manuals, standard operating procedures (SOPs), and wikis. The platform comes equipped with advanced functionalities, including a cutting-edge editor, a category management system, and analytical tools that cater to the needs of content creators and technical writers. Document360 allows users to tailor their knowledge base, develop user manuals, tutorials, and release notes, thereby improving customer support and enhancing user onboarding experiences. Furthermore, it includes tools for product strategy development, market research, FAQs, troubleshooting guides, and API documentation, promoting efficiency in documentation processes while maintaining high-quality outcomes.
Key features & benefits
  • AI-powered knowledge base platform.
  • Advanced content editor for enhanced usability.
  • Category management to streamline content organization.
  • Integrated analytics to track performance and engagement.
  • Support tools for product strategy, FAQs, troubleshooting guides, and API documentation.
Use cases and applications
  • Automate the generation of user manuals and tutorials with the AI editor and category manager, simplifying tasks for technical writers.
  • Improve customer support by leveraging Document360’s FAQs and troubleshooting tools, ensuring users receive accurate information.
  • Optimize documentation strategies using analytics and market research features to enhance user engagement and onboarding experiences.
Who uses?
  • Technical writing teams
  • Customer support teams
  • Product management teams
  • Engineering teams
Pricing Document360 2.0 offers a Free trial model. You can test the platform at no cost before choosing a paid plan:

  • Standard plan: $199/month
  • Professional plan: $299/month
  • Business plan: $399/month
  • Enterprise plan: $599/month

** Pricing packages are subject to change. Always verify pricing information here.

Tags
  • AI Knowledge Base
  • Documentation Management
  • Technical Writing
  • Product Documentation
App available? No app, Document360 provides an API for easy integration with other tools or applications.

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