| Name |
Viqal |
| Overview |
Viqal is an innovative virtual AI concierge specifically designed for hotels, providing complete automation of guest interactions in more than 130 languages. This powerful tool significantly reduces the time hotel staff spend on routine inquiries, achieving an impressive 80% decrease. By identifying in-stay upselling opportunities, Viqal enhances revenue generation and improves overall hotel operations through features like contactless digital check-in, efficient service recovery, and post-stay guest feedback collection. It seamlessly integrates with existing hotel systems such as Property Management Systems (PMS) and Customer Relationship Management (CRM), ensuring a personalized and efficient guest service, ultimately boosting revenue and guest satisfaction. |
| Key features & benefits |
- Fully automates guest engagement in over 130 languages.
- Reduces staff workload by automating routine guest inquiries.
- Increases upsell revenue by discovering in-stay upselling opportunities.
- Facilitates streamlined hotel operations with contactless digital check-in.
- Compatible with existing hotel systems, including PMS and CRM.
|
| Use cases and applications |
- Enhances revenue and efficiency by automating guest engagement and reducing inquiries by 80% while identifying revenue-generating upselling opportunities.
- Boosts guest satisfaction and operational efficiency by implementing contactless digital check-in and facilitating quick service recovery.
- Optimizes the overall guest experience and revenue generation through seamless integration with PMS and CRM systems for a tailored service.
|
| Who uses? |
- Hotel managers
- Hotel staff
- Hotel guests
|
| Pricing |
Viqal offers a Free trial allowing users to experience the tool before committing to a paid plan.
Viqal pricing packages
- Professional plan: $2.40 per room/mo
- Professional plan: $2.99 per room/mo
- Enterprise plan: custom
- Enterprise plan: custom
Note: Pricing packages are subject to change; verify current pricing here. |
| Tags |
AI hotel concierge, automated guest engagement, hotel revenue optimization, AI Automation |
| App available? |
No |
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