Updated October 29, 2026
Historical image: the earlier ResolveAI public homepage and default assistant greeting are retained for identification. Its accuracy and real-time marketing is not a verified performance claim or a conversation tested for this review. The original capture date is unknown; image context reviewed October 29, 2026 (UTC).
| Name | ResolveAI |
| Overview | ResolveAI at resolveai.co advertises customer-service chatbots configured with a business’s documents, website pages and instructions. It offers customization, a website widget and human takeover through a dashboard. This listing concerns that customer-chat product, not a similarly named engineering-agent service. Answers still require checking; neither accurate replies nor improved customer satisfaction is guaranteed. |
| Key features & benefits |
The earlier references to a supplied blog-content database and promotional-material library were not confirmed; connecting your own source material is a different capability. |
| Use cases and applications |
These are intended uses, not measured reductions in support time or tested business outcomes. |
| Who uses? | Businesses and customer-support teams evaluating a configurable chat assistant. Decide which questions it may handle and who remains responsible for reviewing errors and escalations. |
| Pricing | Published Basic, Enhanced and Expert prices are $9, $29 and $79 monthly, or $90, $290 and $790 annually. ISO currency was not verified. Each base plan lists one chatbot; extra bots and branding removal can cost more. Basic lists 2,000 monthly AI messages and Enhanced 4,000. Expert’s unlimited-message wording requires your own OpenAI API key; otherwise the listed allowance is 6,000 per month. API-provider charges may be separate. The site advertises a 10-day trial, not a permanent free plan. Confirm billing, taxes, integrations and quotas before subscribing. |
| Tags | AI Chatbot, Customer Service, Knowledge Assistant, Human Handover |
| App available? | The provider links to a web dashboard and advertises website embedding. Current native mobile-app availability was not verified; messaging-platform integrations are not proof of a separate ResolveAI mobile app. |
Integrations and model claims
The official integration directory lists WhatsApp, Facebook Messenger, Slack, WordPress, Shopify, Google Drive, Zapier and Make. Connections may need third-party accounts, permissions and configuration; they were not activated for this review. Check the chosen plan’s actual entitlements: the extracted pricing cards and comparison table do not make every integration or automation feature’s inclusion unambiguous.
The published plan labels mention ChatGPT 3.5 Turbo and ChatGPT 4. These labels are not verification of the model currently serving an account, its version or an official OpenAI partnership. Confirm current model availability rather than assuming that older marketing labels reflect live deployment.
A hypothetical customer-support check
For a fictional shop, prepare a short FAQ with its actual return policy and opening hours, then plan questions that test exceptions and missing information. Require escalation when a request needs a staff decision, and compare any answer with the approved source before deployment. This is an evaluation plan, not a chatbot we created or a customer conversation we tested.
Privacy and service limits
We did not recover a substantive provider privacy policy or full contractual terms in the accessible pages reviewed. Retention, model-training use, deletion, subprocessors and content licences therefore remain unverified. Do not upload confidential customer records or connect private business systems without understanding the applicable permissions and data handling.
The pricing FAQ describes cancellation stopping renewal and a refund within seven days of payment. That is an advertised provider policy, not a tested refund or a statement of all legal rights. Confirm the applicable agreement before paying.
Sources checked October 29, 2026 (UTC): official customer-chat website, pricing and integration directory. No account, API key, connection, chat, payment or output test was used.
