Perfect Wiki

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Overview

Transform your organization's knowledge management with Perfect Wiki, the AI-driven help center integrated within Microsoft Teams. Empower your team with instant answers and continuous insights for improved user satisfaction.

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Name Perfect Wiki
Overview Perfect Wiki is an advanced AI-driven platform designed to help organizations harness their collective knowledge effectively. Integrated within Microsoft Teams, this tool creates a dynamic help center that evolves with user interactions, providing immediate support to both colleagues and customers. It simplifies knowledge management by allowing users to compile standard operating procedures, FAQs, manuals, and comprehensive guides into a cohesive resource. The AI chatbot generates accurate responses to inquiries, promoting efficiency and reducing the time spent searching for information. Regular AI-generated reports aid in identifying areas for improvement, while valuable insights on content popularity and user engagement enhance overall knowledge base management.
Key features & benefits
  • Create a self-service help center directly within Microsoft Teams.
  • Easily add standard operating procedures, FAQs, manuals, and guides.
  • AI chatbot functionality delivers 100% AI-generated responses.
  • Receive weekly AI-generated reports for ongoing knowledge base enhancements.
  • Gain insights into popular content, user engagement, and community inquiries.
Use cases and applications
  • Streamline the creation of a comprehensive knowledge base accessible via Microsoft Teams by utilizing Perfect Wiki’s AI capabilities.
  • Implement the AI chatbot feature to ensure instant responses to routine queries from colleagues and customers, enhancing user experience.
  • Leverage AI-generated reports for continual enhancement of the knowledge base by evaluating content popularity and user interaction metrics.
Who uses? Knowledge managers, content creators, help center administrators, support teams, organizational trainers.
Pricing Perfect Wiki offers a Free trial. After the trial, the pricing plans available are:

  • Pro plan: $79/mo
  • Premium plan: $239/mo
  • Ultimate plan: $419/mo
  • Custom plan: Contact for details

** All pricing packages are subject to change; please verify here.
Tags AI, Knowledge Management, Help Center, Microsoft Teams, Chatbot, Streamlining
App available? No app

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