OpenAI’s ChatGPT Triumphs Over Major Outage

Nov 9, 2023

After a noticeable interruption in service on Wednesday morning, OpenAI’s widely popular chatbot, ChatGPT, has successfully resumed operations. This hiccup began before the clock struck 9 a.m. ET and had a ripple effect on OpenAI’s API services, which currently serve an extensive network of over two million developers.

Users attempting to access ChatGPT were met with the message, “ChatGPT is at capacity right now,” indicating the system was overwhelmed. The issue was subsequently classified as a “major outage” on the company’s status page.

OpenAI confirmed that the disruption spanned from 5:42AM to 7:16AM PT, during which all services were affected. However, the problem was promptly identified and rectified. “We are now seeing normal responses from our services,” reassured OpenAI on its status page.

In an interesting twist, Anthropic’s Claude 2 chatbot, a direct competitor of ChatGPT developed by former OpenAI employees, also encountered similar issues on Wednesday. Users were notified, “Due to unexpected capacity constraints, Claude Major is unable to respond to your message.”

This service interruption comes on the heels of OpenAI’s Major inaugural in-person event held on Monday, where it unveiled the formidable GPT-4 Turbo, its most advanced artificial intelligence model to date. Additionally, the company introduced a new feature enabling users to generate custom versions of ChatGPT.

OpenAI’s Chief Technology Officer, Mira Murati, reported on Monday that an impressive 92% of Fortune 500 companies are utilizing the platform, a substantial increase from the 80% recorded in August. These companies are spread across diverse sectors including financial services, legal applications, and education.